Updated: May 18th 2020
In recent months the world has seen the emergence and spread of a new virus known as Coronavirus (Covid-19). The situation is constantly changing and new developments emerge every day. At Movis Private Tours, we know that this is a concern for our clients and we are closely monitoring and managing the situation. As always, our priority is ensuring the safety and wellbeing of our clients and staff.
We understand your concerns, and we are here to provide as much help, advice and assistance as we can, to ensure that your holiday proceeds as smoothly and safely as possible.
In response to the actions being taken by the Slovenian government to reduce the spread of COVID-19, Movis Private Tours is temporarily postponing all trips departing until the end of June when further steps regarding the situation will be taken.
Since situation in Slovenia (as well in most in regaion) is calming down, all our private tours scheduled for July and onwards are scheduled as normal for time-being. We surely hope that situation will get back to normal by then and we will be able to organize your holidays, especialy as Slovenia became the first European country to declare an end to the coronavirus pandemic in its territory on May 15th, although the government warned that some measures would have to remain in place for the time being. Slovenia has decided to allow EU nationals to cross the border at selected checkpoints, ending the policy of seven-day quarantine. Third-country nationals will be subject to a two-week quarantine, with some exceptions.
In the meantime we are happy to offer you any possible alternative options for your trip.
We appreciate your support during this challenging time and look forward to welcoming you when the time is right. Please feel free to contact us should you have any questions or concerns.
While we understand that many people have put holiday plans on hold during this difficult time, we want to encourage our clients not to forget their thirst for new adventures and desire to see the world. A holiday is something to look forward to, and we’d argue that that’s something we all really need right now!
We also recognise the increased uncertainty that COVID-19 may be causing in your own trip planning. To help you book with confidence, we are offering an exceptional cancellation policy: Until the situation has stabilised, we will be extending the option of a 100% refund on all new bookings made after May 1st, 2020, for cancellations made more than 14 days prior to a tour.
For more information, you may find useful the following link World Health Organisation (WHO)