Privacy policy
At Movis Private Tours (Movis d.o.o) we’re committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to [email protected] or by writing to Movis d.o.o., Spodnje Pirniče 65, 1215 Medvode, Slovenia. Alternatively, you can telephone +38640873898.
Who are we?
Movis Private Tours (Movis d.o.o.) is a travel agency situated in Slovenia, in the very heart of Europe. It is specialised in exclusive travel for individuals as well as organised groups. Movis Private Tours offers private and highly personalized (tailor made) tours. This kind of tours are suitable mostly for travelers who expect high level of freedom, attention and service from the first request to the last day of the tour. All our tours are flexible and tailor made upon your wishes and expectations with only your private guide driver.
How do we collect information from you?
We obtain information about you when you use our website, for example, when you contact us about products and services, when you make booking on one of our tours, or if you register to receive one of our weekly newsletters.
What type of information is collected from you?
The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. If you want to purchase a product from us, payment is agreed through email or other mean of communiation. We dont provide online payments with credit/debit card.
How is your information used?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To quickly process your transactions.
- process orders that you have submitted;
- to carry out our obligations arising from any contracts entered into by you and us;
- seek your views or comments on the services we provide;
- notify you of changes to our services;
- send you communications which you have requested and that may be of interest to you, including subscription on newsletter
- These may include information about campaigns, promotions, promotions of our associated companies goods and services;
- process a grant or job application.
- To ask for ratings and reviews of services or products
- To follow up with them after correspondence (live chat, email or phone inquiries)
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to make reservation of hotel, transfer…). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond the MovisPrivateTours for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
Third Party Product Providers we work in association with: We work closely with various third party product providers to bring you a range of quality and reliable products and services designed to meet the needs of our work (like Travel Insurances). When you enquire about or purchase one or more of these products, the relevant third party product provider will use your details to provide you with information and carry out their obligations arising from any contracts you have entered into with them. In some cases, they will be acting as a data controller of your information and therefore we advise you to read their Privacy Policy. These third party product providers will share your information with us which we will use in accordance with this Privacy Policy.
We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our supporters and customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.
How do we protect your information?
We do not use vulnerability scanning and/or scanning to PCI standards.
An external PCI compliant payment gateway handles all CC transactions. Credit card transactions are agreed and arranged in direct email communication with MovisPrivateTours staff. Not online!
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Your choices
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about the work we do (tours promotion), then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email: [email protected] or telephone on +38640873898.
How you can access and update your information
The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: [email protected], or write to us at: Movis d.o.o., Spodnje Pirniče 65, 1215 Medvode, Slovenia or alternativley call us on telephone +38640873898.
You have the right to ask for a copy of the information MovisPrivateTours hold about you (we may charge 10EUR for information requests) to cover our costs in providing you with details of the information we hold about you.
Profiling
We dont use profiling and therefore we will not use any of your personal information for profiling.
Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
This website uses cookies to ensure you get the best experience on our website. We also use tracking tools like Hotjar to analyze user behavior, improve our website’s performance, and enhance your experience.
How We Use Cookies
We use cookies for various purposes, including:
Essential Cookies: These cookies are necessary for the website to function properly. They enable you to navigate our site and use its features.
Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are most visited and if they encounter any errors. This data helps us improve the site’s performance.
Functionality Cookies: These cookies remember your preferences and choices, such as language or region, to enhance your user experience.
Third-Party Cookies: We may also use third-party cookies, like Hotjar, to collect anonymous data about your interactions with our site. Hotjar helps us understand user behavior, such as clicks, mouse movements, and scrolling, to make improvements accordingly.
Managing Cookies
You can control and manage cookies in your browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the website.
By continuing to use our website, you consent to the use of cookies and tracking tools as described in this Cookie Notice. If you have any questions or concerns about our use of cookies or other tracking tools, please contact us.
For more information on cookies and how to manage them, please refer to our Cookie Policy.
We use cookies to:
- Understand and save user’s preferences for future visits.
- Keep track of advertisements.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
List of used cookies:
- _gat_gtag_UA_47362456_1
Expires in 1 minute, used for identifying a user within the site. - _ga
Expires in 2 years, used for identifying a returning user within the site.
- _gid
Expires in 1 day, used for identifying a returning user within the site.
If users disable cookies in their browser:
If you turn cookies off it may turn off some of the features of the site.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Links to other websites
Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
Transferring your information outside of Europe
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the EU. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
Google
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
16 or Under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.
Fair Information Practices
In order to be in line with GDPR we will take the following responsive action, should a data breach occur:
We will notify you via email
We will notify the users via in-site notification
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
Movis d.o.o.
www.movisprivatetours.com
Sp.Pirnice 65
Medvode, 1215
Slovenia
Email: [email protected]
Telephone: +38640873898
Last Edited on 2018-04-25
